Guest Connection

MICROS Guest Connection is a restaurant management system which allows you to increase customer satisfaction and operational efficiency. From restaurant reservations and table requests through to table management and speed of service, guest connection gives you real time, up to the minute information on who is in your restaurant and where they are in the cycle of service.  

Guest connection is more than just a table management system - it allows you to interact with your customers from the moment of reservations. emails can be set as friendly reminders or to offer incentives to return guests. You can even integrate Guest Connection with your website to allow instant online bookings!

Guest Connection is designed for POS operations that not only have multiple properties, but also have multiple restaurants within a property. This allows a central reservation office to take reservations for all of the restaurants at a property. No matter the size or type of operation, Guest Connection will help you get closer to your customers.

Engage your guests

  • Track reservations and special requests
  • Capture and track customers details
  • Send emails direct to customers

 

 

Easy Installation

  • Flexible floor plan design
  • Web based reporting
  • Interfaces directly with OPERA PMS and MICROS 9700 POS 

 

Improve Operations

  • Identify slow service areas and rectify
  • Ensure bookings are spread across the evening to avoid bottlenecks
  • Maximise table efficiency by ensuring right mix of 2's, 4's and large tables

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