OPERA Reservation System

OPERA Reservation System (ORS) allows you to link multiple hotels together to have a single image of rates, inventory and reservations. Whether you have 2 hotels or 2000, ORS gives you real time consolidation between multiple OPERA PMS systems. With the 2 way XML interface connecting the hotels to ORS, you can be sure that the same data seen at your properties can be seen by your central reservations team.

ORS can work across multiple countries and time zones. Its flexible configuration means you can accommodate any style of operation, from 5 star hotels to select service apartments, or even a mix of different brands. Using the OPERA Web Suite and myfidelio.net you can manage the rates, availability and restrictions from one central location, ensuring you maximise your exposure to electronic channels.

As part of the OPERA Enterprise Suite, ORS is fully integrated with OPERA Customer Information System and Sales Force Automation to give you centralised profile management for both individual guests and B2B partners. Used by many large hotel chains throughout the world, the Enterprise suite gives you the information and tools you need to increase profitability and maximise customer satisfaction.

Flexible Configuration

  • Customizable screens and business practices
  • Decide which information to share between each hotel
  • Multilingual and currency capabilities

Scalable

  • Manage unlimited number of properties
  • Use conversion tables to unify data across different brands
  • Add new properties using the fast template

Maximise efficiency

  • Consolidated Guest and Corporate profiles and history
  • Distribute rates across all properties
  • Ensure consistent configuration and standards across your estate

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