Drive productivity and profitability

Every property has its own challenges, and its own specific needs.

MICROS’s range of user-friendly modules can be configured into one comprehensive and integrated solution for your business.

OPERA Hotel Management solutions help you manage rates and reservations, guest data, inventory, and in-house services seamlessly and efficiently. And complete integration gives you faster access to the information you need.

Benefits of OPERA Hotel Management solutions

OPERA Property Management System

  • Increase revenue with systematic control of rate schedules
  • Maximise incremental revenue and traffic to in-house facilities with automated up-sells and dynamic packaging
  • Exceed guests’ expectations with enhanced profile management

OPERA Revenue Management System

  • Immediately share pricing calculations in real time across all distribution channels
  • Experience growth in your ADR (Average Daily Rate) with revenue optimisation and modelling
  • Relieve revenue management stress from managers with an easy-to-use and intuitive solution

OPERA Business Intelligence

  • Identify trends and make profitable decisions based on insightful information
  • Accurately plan for the future by analysing the impact of past decisions
  • Streamline analysis across multiple properties without having to export data to other systems

OPERA Payment Gateway

  • Dramatically cut the time required for back-office reconciliations with the elimination of keying errors
  • Ensure staff are rewarded for their superior service with simplified tipping capabilities
  • Foster guest loyalty and encourage repeat business with integrated loyalty cards and programs

MICROS Customer Highlight

"OPERA is a very feature rich system but at the same time easy to learn and use."

Patricia Brennan, General Manager IT, Rydges