Gain a clearer view of your organisation by centralising systems

To succeed in a global marketplace, chain hotels need timely access to the right information. 

OPERA Hotel Chain solutions help you streamline your processes centrally – giving you a better overview of total property activities, and helping you run a more profitable organisation.

Benefits of MICROS Hotel Chain solutions

OPERA Reservation System

  • Allow travel agencies all over the world to automatically follow your latest rate strategy
  • Manage internet booking engines centrally
  • Follow reservations in real time with online portals are linked directly to your database
  • OPERA Sales Force Automation

  • Efficiently manage leads by automatically sending inquiries to the right hotel 
  • Increase the effectiveness of your sales activities by setting and tracking targets
  • Quickly access individual customer information when you need it
  • OPERA Customer Information System

  • Easily identify your best customers across multiple properties
  • Target and communicate with your top 100 guests in a specific region 
  • Provide better guest recognition through address information, preferences, VIP level etc
  • MICROS Customer Highlight

    "OPERA Reservation System cut our reporting time down from about six hours to around half an hour.”

    Corey Jensen, IT Application Specialist, El Questro