Some feedback from our customers
As one of the largest restaurant ownership and management groups in Hong Kong, we use MICROS RES Point-of-Sale for our high profile revenue outlets such as The Peak Lookout, La Mer, Jimmy's Kitchen and Fong Underground. With over 48 outlets in the group, we have also started discussions about enterprise level products such as Materials Control and MyMicros that can provide remote-access management control, reporting and oversight.
Grant D. Baird - Group Operations Director, The Epicurean Group, Hong Kong
We examined several options and decided on MICROS, who have demonstrated a great understanding of our business and have subsequently exceeded our expectations with their product, delivery and customer service. Their professional project management along with design drove the project from inception to delivery with minimal disruptions to our business. We have deployed the MICROS 9700 POS Solution across both Sydney Cricket Ground and Sydney Football Stadium, with over 320 terminals and the system has not missed a beat. I would not hesitate to recommend MICROS.
Ivan Sanhueza – IT Manager, Sydney Cricket & Sports Ground Trust, Australia
I have been working with MICROS at many properties through my career. When an update to our POS systems was required, the answer was easy – MICROS. Installation and service were great, as usual and so is the after sale support. We are currently working on introducing a membership loyalty program and card which should go live within a few weeks and well done, once again! Your assistance through the setting up process was great. Our next project is to getting all the catering & conference system online and staff training organized.
Walter Sauer – General Manager, University House, Australia
We installed the MICROS-Fidelio RES Point-of-Sale at The Pawn when we converted the old pawnshop in WanChai into a trendy and contemporary bar and restaurant. The features and functionality of the system as well as the helpful and knowledgable staff convinced us that we want to work with MICROS-Fidelio in the long run. We have now implemented MICROS into all outlets and converted The Press Room as well so that we can take advantage of MyMicros, their central web-based reporting tool. We need a total solution and MICROS has it.
Wilbert Leung - Account Manager, The Press Room, Hong Kong www.thepressroom.com.hk
We made a strategic decision early on to replace an existing system and partner with MICROS at our Woolloomooloo Sydney restaurant. Now we can rely on the proven, reliable and advanced technology MICROS provides including Point of Sale, Inventory Control and web based Enterprise Reporting at all of the restaurants in our growing group. Their expertise provides us peace of mind, supporting us in major cities around Australia.
Alice Gruzman - Brand Manager, Kingsleys Restaurant Group, Australia www.kingsleys.com.au
The Bankstown Sports Club has been operating with MICROS Point Of Sale since 1994. Bankstown Sports was one of the first clubs to bring on board MICROS-Fidelio and we have not looked back since. The team at MICROS have always given great support for their product and kept us up to date with new developing software. We look forward to maintaining the great relationship that has been built up over the years.
Chris Unicomb - Compliance Manager, Bankstown Sports Club, Australia www.bankstownsports.com.au