Point of Sale Consultant

About Us

Point of Sale Consultant

Title of Posted Position:   Point of Sale Implementation Consultant
Department:   Customer Service
Location:   Australia
Number of Positions Available:   1
Typical Duties:  

Specifically responsible for the installation, training and project management for the MICROS product suite & associated interfaces.

  • Responsible for managing project timelines for MICROS installations.
  • Responsible for configuration and installation of the MICROS products.
  • Train the theory and the specifics of the MICROS products.
  • Work with the customers to ensure that contractual service expectations are exceeded.
  • Provide pre sales support to the local sales team.
  • Be familiar with and adhere to the latest training and installation standards and procedures.
  • Liaise with the regional office on client requests for enhancements & development when required.
  • Work with the support consultants to ensure service level requirements are exceeded.
  • Ensure familiarity with new releases as they become available.
Qualifications:  

Essential:

  • Minimum two years experience installing/configuring/training Food & Beverage Management software products.
  • Previous experience with the MICROS products.
  • Minimum two years hospitality experience in a supervisory or management role or tertiary qualification in a technical, hospitality, business or marketing field.
  • Knowledge of manual food & beverage procedures.
  • Experience in Microsoft suite of products in particular Outlook, Excel, Word, Project and PowerPoint.
  • Familiarity with NT Operating System, Windows 2000, AIX, Oracle, SCO Unix and PC Anywhere.
  • Must be legally authorised to work in Australia.
  • Excellent written and spoken English (business level).

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